Sarah’s Return Policy:

If you need to return an item to us, please follow these instructions.

1. The customer must notify us within 2 days of receipt of merchandise that they wish to return the merchandise.
2. The customer is responsible for a 15% restocking fee, all shipping costs, and any duty or tariff charges.
3. Merchandise must be returned in the same condition as it was received.
4. Any merchandise shipped from our location must be returned within 10 days of receipt of merchandise.
5. Items shipped via freight carrier or similar must be returned within 45 days.
6. We take responsibility for pursuing insurance claims on merchandise lost or damaged in shipping.
7. There are some items that we cannot allow returns on, and these items will be marked accordingly with NO RETURN POLICY clearly stated in the item description.

We work very hard to ensure customer satisfaction. Over the years, we can happily say that we have had very little merchandise returned. We do our best to clearly photograph and accurately describe each item so nothing is misrepresented. We want you to feel comfortable doing business with us. 

Why we charge a restocking fee:

There is a misconception that companies benefit from returns and restocking charges. We do not profit from returns; in fact, if an item is returned, it costs us money.

Here are a few reasons why returns cost us money:

• Credit card transaction fees…up to 4% are “non refundable”.. when a credit card is credited for an item returned.

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